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Postal Service Clerks

Career Overview

Career Description

  Perform any combination of tasks in a post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags according to State, address, or other scheme; and examine mail for correct postage.  

Wage Data

  Select a State
 

Career Outlook

 

Employment of Postal Service workers is expected to experience little or no change through 2016. Still, many jobs will become available for mail clerks and carriers, which are expected to add workers, and because of the need to replace those who retire or leave the occupation.

Employment change. The stable employment overall of Postal Service mail carriers and Postal Service clerks will be offset by declines in Postal Service mail sorters, processors, and processing machine operators, which will cause overall employment of Postal Service workers to decline 2 percent over the 2006-2016 period. An increasing population, the greater use of third class, or bulk, mail by businesses, and more electronic shopping will generate more business for the Postal Service. However, demand will be moderated by the fact that people are sending out fewer pieces of first class mail because of the growing use of electronic communication.

These changes will affect Postal Service occupations in different ways. Efforts by the Postal Service to provide better service and meet the needs of a growing population will increase the demand for Postal Service clerks. However, the declining use of first class mail as the use of electronic communication grows will hold growth in this occupation to a minimum.

Employment of mail sorters, processors, and processing machine operators is expected to decline moderately because of the increasing use of automated materials handling equipment and optical character readers, barcode sorters, and other automated sorting equipment. In addition, companies that mail in bulk have an economic incentive to presort the mail before it arrives at the Post Office to qualify for a reduction in the price.

Employment of mail carriers is expected to grow, but only about 1 percent through 2016. As the population continues to rise, the need for mail carriers will grow. In addition, businesses are using the mail more to deliver advertising, which is making up for the reduced use of first class mail. Also, the Postal Service is moving toward more centralized mail delivery, such as the use of cluster mailboxes, to cut down on the number of door-to-door deliveries. The best employment opportunities for mail carriers are expected to be in less urbanized areas as the number of addresses to which mail must be delivered continues to grow, especially in fast growing rural areas. However, increased use of the "delivery point sequencing" system, which allows machines to sort mail directly by the order of delivery, should reduce the amount of time that carriers spend sorting their mail, allowing them to spend more time on the streets delivering mail. This will mitigate the demand for more mail carriers.

Job prospects. Those seeking jobs as Postal Service workers can expect to encounter keen competition. The number of applicants usually exceeds the number of job openings because of the occupation's low entry requirements and attractive wages and benefits.

The role of the Postal Service as a government-approved monopoly continues to be a topic of debate. However, in 2003 the Presidential Commission on Postal Services and in 2006 the Congress both rejected the idea of privatizing the United States Postal Service. Employment and schedules in the Postal Service fluctuate with the demand for its services. When mail volume is high, full-time employees work overtime, part-time workers get additional hours, and casual workers may be hired. When mail volume is low, overtime is curtailed, part-timers work fewer hours, and casual workers are discharged.

 

Employment Overview

 

The U.S. Postal Service employed 80,000 clerks; 338,000 mail carriers; and 198,000 mail sorters, processors, and processing machine operators in 2006. Most of them worked full time. Most postal clerks provide window service at post office branches. Many mail sorters, processors, and processing machine operators sort mail at major metropolitan post offices; others work at mail processing centers. The majority of mail carriers work in cities and suburbs, while the rest work in rural areas.

Postal Service workers are classified as casual, part-time flexible, part-time regular, or full time. Casuals are hired for 90 days at a time to help process and deliver mail during peak mailing or vacation periods. Part-time flexible workers do not have a regular work schedule or weekly guarantee of hours but are called as the need arises. Part-time regulars have a set work schedule of fewer than 40 hours per week, often replacing regular full-time workers on their scheduled day off. Full-time postal employees work a 40-hour week over a 5-day period.

 

Job Zone Description

  Job Zone 2 - Some preparation
In these occupations you can often use your knowledge and skills to help others.
 
  Overall Experience  
  Some previous work-related skill, knowledge, or experience maybe helpful in these occupations, but usually is not needed. For example, a drywall installer could benefit from experience in installing dry wall, but an inexperienced person could learn the job fairly easily.  
  Education  
  These occupations usually require a high school diploma and may require some vocational training or job related course work. In some cases, you may need an associate's or bachelor's degree.  
  Job Training  
  Employees in these occupations need anywhere from a few months to one year of working with experienced employees.  
  Examples  
  Drywall installers, fire inspectors, flight attendants, pharmacy technicians, retail salespersons, and bank tellers.  

Related Occupations

1.Counter and Rental Clerks 
2.Insurance Claims Clerks 
3.Library Assistants, Clerical 
4.Library Technicians 
5.Mail Clerks and Mail Machine Operators, Except Postal Service 
6.Office Clerks, General 
7.Statement Clerks 
8.Weighers, Measurers, Checkers, and Samplers, Recordkeeping 

Additional Resources

 

Local post offices and State employment service offices can supply details about entrance examinations and specific employment opportunities for Postal Service workers.

 
Sources: O*Net data version 12.0
Occupational Outlook Handbook
Department of Labor
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