Clerical
Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. |
| 76 | |
|
| 72 |
| File letters alphabetically | Type 30 words per minute | Organize a storage system for company forms |
  | | |
 | | |
|
|
Customer and Personal Service
Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. |
| 71 | |
|
| 60 |
| Process customer dry-cleaning drop off | Work as a day care aide supervising 10 children | Respond to a citizen's request for assistance after a major disaster |
| | |
| | |
|
|
English Language
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. |
| 66 | |
|
| 51 |
| Write a thank you note | Edit a feature article in a local newspaper | Teach a college English class |
| | |
| | |
|
|
Mathematics
Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications. |
| 58 | |
|
| 55 |
| Add two numbers | Analyze data to determine areas with the highest sales | Derive a complex mathematical equation |
| | |
| | |
|
|
Administration and Management
Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources. |
| 57 | |
|
| 55 |
| Sign a pay voucher | Monitor progress of a project to ensure timely completion | Manage a $10 million company |
| | |
| | |
|
|
Computers and Electronics
Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming. |
| 51 | |
|
| 42 |
| Operate a VCR to watch a pre-recorded training tape | Use a word processor | Create a program to scan computer disks for viruses |
| | |
| | |
|
|
Production and Processing
Knowledge of raw materials, production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods. |
| 42 | |
|
| 31 |
| Put a computer back into its packing materials | Supervise an appliance assembly line | Manage an international shipping company distribution center |
| | |
| | |
|
|
Communications and Media
Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media. |
| 41 | |
|
| 36 |
| Write a thank you note | Be a radio disk jockey | Write a novel |
| | |
| | |
|
|
Economics and Accounting
Knowledge of economic and accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data. |
| 41 | |
|
| 30 |
| Answer billing questions from credit card customers | Develop financial investment programs for individual clients | Keep a major corporation's financial records |
| | |
| | |
|
|