Employment of travel agents is expected to change little through 2016. Travel agents who specialize in a travel destination, type of traveler, or mode of transportation will have the best chances for success.
Employment change. Employment of travel agents is expected to increase by 1 percent, which is considered little or no growth. As spending on travel and tourism rebound from recent recessionary periods and as more travelers begin taking more exotic and customized trips, the demands for the specialized services offered by travel agents will offset the service lost to Internet bookings for simpler itineraries. The ease of Internet use and the ready availability of travel and airline websites that allow people to research and plan their own trips, make their own reservations, and purchase their own tickets will result in less demand for travel agents for routine travel arrangements. There will be, however, many consumers who still prefer to use a professional travel agent to plan a complete trip; to deal with more complex transactions; to ensure reliability; to suggest excursions or destinations that might otherwise be missed; to save time; or, in some cases, to save money. In addition, higher projected levels of travel, especially from businesses and retiring baby boomers will offset the loss of routine transactions. Furthermore, luxury and specialty travel is expected to increase among the growing number of Americans who are seeking out exotic and unique vacations and a growing part of travel agents' business is organizing and selling tours for the growing number of international visitors.
Job prospects. Applicants for travel agent jobs should face fair to good job opportunities, depending on one's qualifications and experience. Opportunities should be better for agents who specialize in specific destinations, luxury travel, or particular types of travelers such as ethnic groups or groups with a special interest or hobby.
The demand for travel is sensitive to economic downturns and international political crises, when travel plans are likely to be deferred. Thus job opportunities for travel agents will fluctuate with changing economic and political times. Many openings, though, are expected to occur as agents leave for other occupations or retire.
Travel agents held about 101,000 jobs in May 2006 and are found in every part of the country. Nearly two-thirds worked for travel agencies. Another 13 percent were self-employed. The remainder worked for tour operators, visitor's bureaus, reservation offices, and other travel arrangers.
Job Zone 3 - Medium preparation
Overall Experience
Previous work-related skill, knowledge, or experience is required for these occupations. For example, an electrician must have gone through an apprenticeship program or several years of vocational training to perform the job.
Education
Most occupations in this zone require training in vocational schools, related job experience, or an associate's degree. Some may require a bachelor's degree.
Job Training
Employees in these occupations usually need one or two years of training, including both on-the-job experience and informal training with experienced workers.
Examples
Dental assistants, electricians, fish and game wardens, legal secretaries, personnel recruiters and recreational workers.
These occupations often involve using communication and organization skills to manage and train others.
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For further information on training opportunities, contact:
- American Society of Travel Agents, Education Department, 1101 King St., Alexandria, VA 22314. Internet: http://www.asta.org
For information on training and certification qualifications for business travel management, contact:
- National Business Travel Association, 110 North Royal Street, 4th Floor, Alexandria, VA 22314. Internet: http://www.nbta.org.
Sources: O*Net data version 12.0
Occupational Outlook Handbook
Department of Labor
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